Physical Easy

Suitable for all physical fitness levels

Other

This tour is operated on full private basis with English-speaking guide. Other languages are on request / subject to availability and supplementary charges may apply

Other

Return transfers for this excursion apply only / are inclusive for customers staying in and inside Siem Reap. Transfers outside these areas, including any accommodation outside this area such as Tonle Sap, Koh Ker, Banteay Srei and Siem Reap International Airport are excluded. Supplements apply for customers who want to join this excursion outside one of these regions.

Other

We will do all possible to comply with any dietary requirements during this excursion; it may not always be possible to confirm your wishes in advance based on the choice of picnic lunch en route.

Other

We regret to inform you that this excursion is not suitable for wheelchair users. Part of this excursion includes walking over unpaved roads and paths. This may not suit guests with walking issues.

Other

Bear in mind that such paths may turn slippery / muddy after a rain shower. We suggest wearing good walking shoes, preferred closed shoes, when booking this tour.

Other

We always will make efforts to confirm the exact pick-up time upon reservation. For any operational issues in which are not able to confirm the exact pick-up time in advance, we reserve the right to inform you the day before the departure of the tour.

Other

Please note pick-up and drop-off services may not be confirmed for customers staying at private residences, apartment complexes, or other non-registered tourism accommodations. Customers may be asked to meet at a nearby hotel for pick-up and drop off.

Other

Natural elements of any kind have a destructive effect on electronic equipment. It is the customer’s own responsibility to ensure that any camera, mobile telephone or other device is properly wrapped and protected against these elements. We cannot be held responsible in any way for negligence and/or not following suggestions for any damage related to this.

Other

Please ensure that you bring sunglasses, a hat /cap and sunblock with a high SPF factor when traveling with us on this tour – even when it is cloudy, the sunrays still have an immense power.

Other

It is the responsibility of the customer to provide us with the correct hotel information, should pick-up and drop-off services be included in the package. Any changes in accommodation outside 24 hours will be handled accordingly: changes within 24 hours may be on request.

Other

In the event of no-show or change of accommodation without prior consent and confirmation from us within 24 hours may result in the applicable cancellation charges as outlined in the terms and conditions.

Other

The road leading to Phnom Kulen is one-way only; the road at certain passages is too narrow to have the traffic coming from both ways.

Other

Regulations indicate that driving up to the mountain is permitted only before noon, and traffic will be guided back down after 1 pm.

Other

The jeep holds a maximum of 2 clients with a guide; for parties above two guests, we will add more jeeps but without guide assistance on the transfer.