Dear Guest, Before your hike to Mount Ijen, please be informed that all hikers are required to present a medical certificate from a doctor, confirming that you are in good health and fit for hiking. This is a mandatory safety requirement set by the Mount Ijen authorities. Medical Certificate Requirements: - Issued by an official healthcare provider (clinic, public health center, hospital, or licensed doctor) - States that you are in good health and physically fit for hiking activities - Should be issued within 1 day prior to the hike (preferably recent) We highly recommend that you prepare this certificate before your hike. If you haven’t obtained one yet, we can help arrange a visit to the nearest clinic for a quick medical check-up. Thank you for your attention and cooperation. We wish you a safe and enjoyable hike!

For a full refund, cancel at least 24 hours before the scheduled departure time.